Product owner imec customer portal

What you will do

• Identify the customer interactions with imec.IC-link and the business processes that support a good customer experience and value creation.  
• Articulate the expectations and unfulfilled needs of customers and map these on imec.IC-link business processes. 
• Translate the high-level product vision into a compelling product roadmap, covering evolutions of enabling business capabilities, components and data within the business system and gaps that need solutions.  
• Work closely together with stakeholders from business development, sales operations, engineering teams, ICT, and management, so that the implementation roadmap and implementation are well executed.  
• Manage the acceptance and rollout of the product releases to the imec.IC-link teams and our partners and customers. 

What we do for you

We offer you the opportunity to join one of the world’s premier research centers in nanotechnology at its headquarters in Leuven, Belgium. With your talent, passion and expertise, you’ll become part of a team that makes the impossible possible. Together, we shape the technology that will determine the society of tomorrow.

We are committed to being an inclusive employer and proud of our open, multicultural, and informal working environment with ample possibilities to take initiative and show responsibility. We commit to supporting and guiding you in this process; not only with words but also with tangible actions. Through imec.academy, 'our corporate university', we actively invest in your development to further your technical and personal growth. 

We are aware that your valuable contribution makes imec a top player in its field. Your energy and commitment are therefore appreciated by means of a market appropriate salary with many fringe benefits. 

Who you are

• Experience in managing and delivering complex web projects from conception to launch. 
• Understanding of Design Thinking methodology, to ensure a solid design process is followed for product vision and roadmap. 
• Experience with agile methodologies and working with cross-functional teams. 
• Understanding of architecture patterns for web platforms, strong technical knowledge in web technologies, web development frameworks (front-end and back-end), cloud platforms and data modelling. 
• Excellent communication and interpersonal skills, with the ability to articulate web concepts to both technical and non-technical stakeholders. 
• Experience with Dynamics 365 is a plus. 
• Fulltime (5 days/week, 40 hours).

IMEC and its affiliates will not accept unsolicited resumes from any source other than directly from a candidate. IMEC will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (hereafter “Agency”) to have been referred by the Agency free of charge. IMEC will not pay a fee to any Agency that does not have a prior written agreement with IMEC, validated by its HR department, in place regarding a specific job opening and allowing to submit resumes.