IAM Specialist ( Temporary assignment)

We’re looking for a motivated and detail-oriented professional to join our team and take ownership of our IAM services. This role bridges daily operations, service management, and project collaboration—making you a key player in securing and streamlining our digital environment.

The assignment

Key Responsibilities include: 

- Organize and lead monthly service meetings with our IAM solution provider to ensure smooth service delivery. 
- Manage contracts and licenses related to the IAM solution. 
- Handle daily ticket follow-up within the IAM domain, ensuring timely and efficient resolution. 
- Solve Level 2 IAM tickets, collaborating with internal and external stakeholders when needed. 
- Serve as a crucial interface between the project team and operations, participating in sprint reviews, CAB meetings, sprint planning, and more. 
- Create and maintain clear and user-friendly knowledge base articles related to IAM services. 
- Actively participate in weekly ICT service owner and operations meetings, sharing updates and contributing to service improvement

Required knowledge and skills

- Experience in IAM or IT operations (ideally both). 
- Familiarity with ITSM tools and agile project methodologies. 
- Strong communication skills to liaise between technical and non-technical teams. 
- Proactive mindset with a structured and service-oriented approach.
- Fluent in English

What we offer

• Duration of the assignment -  till end 2025
• Desired start date ASAP
• Work regime Fulltime 

Location

• We provide the flexibility to work both from our office premises (Leuven) and remotely from home. This to maintain a healthy work-life balance while being an integral part of our team.

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*For this temporary position, you can apply as a candidate, the employment is then through an employment agency or other third party. If you are a Freelancer (independent consultant) we also welcome your application.