Business Operations Specialist
Business Development - Leuven | More than two weeks ago
Business Operations Specialist
Key description
- Anticipate ICT Tool Needs: Understand and predict the ICT requirements of our business development team to ensure seamless operations.
- Drive Digitalization: Lead initiatives to digitalize our processes, enhancing efficiency and productivity.
- Improve Business Flows: Take a key role in programs aimed at improving our business workflows, ensuring we stay ahead in a rapidly evolving industry.
What you will do
- Master Business Processes and ICT Tools: Become an expert on the business processes and ICT tools used by our BD team and customers.
- Conduct Internal Trainings: Provide training on all tools in use and communicate about new features and tools.
- Ensure Smooth Releases: Verify and validate new functionalities to ensure they align with business processes and work correctly, in close collaboration with the IT department.
- Focus on Efficiency: Maintain a constant focus on efficient business processes and tools.
- Be the Go-To Person: Serve as the first contact within the BD team for all tools and operational excellence-related questions. Diagnose and resolve unexpected tool behaviors.
- Translate Needs into Requirements: Convert the needs of the BD team into business requirements and use cases for new tools and features.
- Document Changes: Document processes and tool changes for internal use.
- Support Ad-Hoc Requests: Provide support for ad-hoc requests regarding our non-standard offers to the BD team.
What we do for you
We offer you the opportunity to join one of the world’s premier research centers in nanotechnology at its headquarters in Leuven, Belgium. With your talent, passion and expertise, you’ll become part of a team that makes the impossible possible. Together, we shape the technology that will determine the society of tomorrow.
We are committed to being an inclusive employer and proud of our open, multicultural, and informal working environment with ample possibilities to take initiative and show responsibility. We commit to supporting and guiding you in this process; not only with words but also with tangible actions. Through imec.academy, 'our corporate university', we actively invest in your development to further your technical and personal growth.
We are aware that your valuable contribution makes imec a top player in its field. Your energy and commitment are therefore appreciated by means of a market appropriate salary with many fringe benefits.
Who you are
- Experience with Microsoft Dynamics tools (CRM, customer service) is required.
- Experience with Power BI is a plus.
- Fluency in English is mandatory in our international environment.
- You have an analytical mind to translate needs into business processes.
- You can adapt to changing circumstances and requirements and naturally find simple ICT solutions for complex processes.
- You demonstrate a positive-critical attitude towards daily operations by suggesting improvements for more efficient and effective workflows.
- You can make decisions autonomously and prioritize and manage assigned projects.
IMEC and its affiliates will not accept unsolicited resumes from any source other than directly from a candidate. IMEC will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (hereafter “Agency”) to have been referred by the Agency free of charge. IMEC will not pay a fee to any Agency that does not have a prior written agreement with IMEC, validated by its HR department, in place regarding a specific job opening and allowing to submit resumes.